QUALITY ASSURANCE & CONTROL POLICY

Every Master Wash employee, in every department shares a single goal: Your 100% satisfaction Whether it’s a difficult or unusual job, ongoing maintenance, or responsive customer service, Master Wash will consistently exceed your expectations. We employ talented, dedicated people using the highest quality materials backed by the best Quality Assurance program in the business.

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EXCELLENCE IN EVERY COMPONENT

Our method for achieving quality assurance continually analyzes the existing conditions and methods that are used to provide the service to our customers. Our goal is to ensure that excellence is inherent in every component of the process. Quality assurance also helps determine whether the steps that are used to provide the service are appropriate for the time and conditions. This methodology is repeated company wide throughout all levels of our service, it helps improve the company’s efficiency by ensuring that the process is always being refined and improved.

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ATTENTION TO DETAIL

Competition to provide specialized products and services often results in breakthroughs as well as long-term growth and change. Quality assurance verifies that any customer offering, regardless whether it is new or evolved, is produced and offered with the best possible materials, in the most comprehensive way and with the highest standards. The goal to exceed customer expectations in a measurable and accountable process is provided by quality assurance. Quality assurance demands a degree of detail in order to be fully implemented at every step. Planning, for example, includes determining specific levels of quality or measurable results that we strive to achieve at every job. Checking involves monitoring “ on site” employee work habit effectiveness.

All of our employees undergo background checks and random drug testing. Master Wash crew members wear safety vests and protective eye wear on all job sites and receive on-going safety training. MSDS Sheets for all chemicals used by Master Wash are kept in binders on each truck. Employees follow specific Safety guidelines on the job site and while in transit to and from job sites. The thorough training that Master Wash employees receive includes safety awareness and instruction. Master Wash goes well above the regulatory requirements for safety procedures and equipment.

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Happy Customers For Over 35 Years

OUR CLIENT EXPERIENCE